# Privacy Policy | CupsChina Data Protection, Cookies & GDPR/CCPA Rights ## Page content Privacy Policy | CupsChina Data Protection, Cookies & GDPR/CCPA Rights Read the CupsChina privacy policy covering data collection, cookies, GDPR/CCPA rights, security, and B2B inquiry handling. Privacy Policy for CupsChina and Bioleader Cups Bioleader Cups is a new cup-focused brand under Bioleader®, dedicated to supplying PLA compostable cups, PET cold cups, matching lids, and custom printed beverage packaging for global B2B buyers. This Privacy Policy explains how CupsChina / Bioleader Cups collects, uses, protects, and manages personal information submitted through our website, inquiry forms, quotation requests, sample coordination, email communication, and export service processes. Page Contents 1. Who We Are 2. Information We Collect 3. How We Use Information 4. Legal Basis 5. Cookies 6. Third-Party Services 7. Data Retention 8. Security 9. Your Rights 10. International Transfers 11. Children’s Privacy 12. Policy Updates 13. Contact CupsChina is a dedicated B2B cup packaging website operated by Xiamen Bioleader Environmental Protection Technology Co., Ltd. The website is presented under the Bioleader Cups brand direction and focuses on PLA compostable cups, PET cold cups, PP beverage cups, paper cups, matching lids, and custom printed beverage packaging for global wholesale and export buyers. Bioleader® is the parent manufacturing and export business behind the CupsChina / Bioleader Cups platform, providing product development, production coordination, quality control, quotation support, and international trade services. Company operator: Xiamen Bioleader Environmental Protection Technology Co., Ltd. Address: No. 39 Xinglong Road, Xiamen, Fujian, China CupsChina website: https://www.cupschina.com Parent company website: https://www.bioleaderpack.com Contact email: info@cupschina.com We collect information only when it is necessary for website operation, customer communication, quotation preparation, order discussion, sample coordination, or export service support. A. Information You Provide Directly Name and company name Email address and phone number Country, region, destination port, or delivery market Product interests, required cup size, lid type, material, quantity, and packaging requirements Messages submitted through contact forms, inquiry forms, email, WhatsApp, or other business communication channels Uploaded files, artwork, logo files, product drawings, specifications, or reference photos B. Automatically Collected Technical Data IP address and approximate region Browser type, device type, operating system, and screen information Pages visited, time on page, referral source, and navigation behavior Form interaction records and anti-spam verification signals Cookie identifiers, analytics events, and website performance data where applicable C. Media and File Uploads If you upload images, drawings, or artwork, please avoid including unnecessary personal data or embedded location information such as EXIF GPS data. 3. How We Use Your Information We use collected information for legitimate B2B business purposes, including: Responding to product inquiries and quotation requests Preparing price lists, technical specifications, sample details, and export proposals Confirming product size, material, packaging, printing, certification, MOQ, and shipping requirements Improving website content, product navigation, page performance, and user experience Preventing spam, abuse, fraudulent activity, and website security risks Maintaining commercial communication records for follow-up and service continuity Complying with applicable legal, accounting, tax, customs, and export documentation requirements We do not sell, rent, or trade personal information. We also do not use personal data for fully automated pricing, negotiation, credit approval, or contractual decision-making without human review. 4. Legal Basis for Processing Depending on your region and the nature of communication, we may process personal data under one or more of the following legal bases: Consent, when you voluntarily submit an inquiry, form, email, or file Contract preparation or contract performance, when we prepare quotations, samples, orders, or export documents Legitimate business interests, including website security, fraud prevention, analytics, customer service, and B2B communication Legal compliance, including accounting records, customs documentation, tax requirements, and regulatory obligations 5. Cookies and Tracking Technologies Cookies are small files stored on your device to support website functionality, security, analytics, and user experience. Types of Cookies We May Use Essential cookies for website operation, form submission, security, and anti-spam protection Performance cookies for page speed analysis and technical improvement Analytics cookies for understanding website traffic and product page engagement Functional cookies for remembering language, region, or user interface preferences where applicable Marketing or communication cookies only when tools such as advertising tags, embedded videos, or chat widgets are active You may disable or delete cookies through your browser settings. Some website functions may not work correctly if essential cookies are blocked. 6. Third-Party Services We May Use To operate a fast, secure, and reliable B2B website, we may use trusted third-party service providers. These providers process data only for operational, security, analytics, hosting, communication, or business support purposes. Service Type Purpose Cloudflare CDN, firewall, DDoS protection, bot filtering, and website performance Cloudflare Pages / Hosting Infrastructure Static website delivery, deployment, and uptime support GitHub or Code Repository Services Website version control and deployment workflow Google Search Console / Analytics Tools Search performance, traffic analysis, and technical SEO improvement where enabled Form Handling Provider Receiving contact forms, inquiry forms, quotation requests, and anti-spam checks Email and Business Communication Tools Customer communication, quotation follow-up, and order coordination WhatsApp, WeChat, or Similar Communication Channels Direct B2B communication when customers choose to contact us through these channels YouTube or Embedded Media Services Displaying product videos, factory videos, or educational content where embedded Third-party services operate under their own privacy policies, security systems, and data processing terms. We retain personal data only for as long as reasonably necessary for business communication, quotation follow-up, customer service, order records, legal compliance, or dispute prevention. General inquiries and quotation records: normally up to 24 months Customer order, invoice, export, and accounting records: retained according to legal and business requirements Uploaded files, artwork, or specification documents: retained only as needed for quotation, sampling, production, or customer service Analytics data: normally aggregated or anonymized where possible Cookies: retained according to browser settings and tool-specific durations 8. Data Protection and Security We apply reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. HTTPS / SSL encryption Cloudflare firewall and DDoS mitigation Access control for authorized staff only Spam, bot, and abuse prevention systems Regular website code review, version control, and security updates Limited internal access to customer files and inquiry records No website or transmission method is completely risk-free. However, we maintain a security-first approach for B2B inquiry handling and export communication. 9. Your Privacy Rights Depending on your country or region, including the European Union, United Kingdom, California, China, Singapore, Brazil, or other jurisdictions, you may have the right to: Request access to personal data we hold about you Request correction of inaccurate or incomplete information Request deletion of personal data where legally permitted Request restriction of certain data processing activities Object to certain uses of your personal data Request data portability where applicable Opt out of marketing communication Request information about whether data has been shared with service providers California users may also request information about the categories of personal information collected and may opt out of the sale or sharing of personal information where applicable. CupsChina does not sell personal information. To exercise your rights, please contact: . We may need to verify your identity before processing certain requests. 10. International Data Transfers As a China-based B2B export supplier serving global buyers, we may process or transfer business inquiry data across different regions, including China, the United States, the European Union, the United Kingdom, Singapore, or other locations where our service providers, customers, or business partners operate. Where required, we aim to apply appropriate safeguards for international data transfers, including contractual protection, access control, service-provider review, and compliance with applicable cross-border data protection requirements. Our website is designed for B2B buyers, distributors, importers, foodservice brands, and packaging procurement teams. It is not intended for children under the age of 16. We do not knowingly collect personal information from children. We may update this Privacy Policy when our website functions, business processes, third-party services, or legal requirements change. The latest version will always be published on this page with the updated date. 13. Contact Us For privacy questions, data requests, quotation-related data correction, or business communication updates, please contact us: CupsChina | Bioleader Cups Xiamen Bioleader Environmental Protection Technology Co., Ltd. No. 39 Xinglong Road, Xiamen, Fujian, China Email: This Privacy Policy is provided for business transparency and does not replace professional legal advice.